Laser Systems: Cost-Effective Customizable Solutions For Enterprise Networking

CIO Vendor Modern enterprises seek for networks that can combine voice and data networks to utilize the maximum out of their converged IT framework. By reducing communication protocols, enterprise networking solutions are expected to facilitate system and device interoperability. Seeing the lucrative solutions that enterprise networks can offer, business organizations also identified it as a key for controlling operational cost of entire IT network. Now, upgrade costs are further lowered as managed network service companies ventured into the market. Moreover, companies that offer network services are already equipped with proper and robust infrastructure in order to back its fast deployment and operation. This could also help enterprises from spam and other vulnerability attacks.

As an enterprise network solution provider, Laser Systems based in Visakhapatnam has been delivering services for facility management solutions, digitization, and comprehensive maintenance for enterprises. Established in the year 1991, the company has been partners with Hewlett-Packard (HP), for almost 20 years now. With HP, Laser Systems has engaged in serving industries across private, public, and also for defence projects in the states of Andhra Pradesh and Telangana. The company has also partnered with businesses like APC and Canon. Laser Systems belongs to SME segment with more than 200 employees working in different departments. Establishing business relation with HP and Canon has helped the company to expand its bandwidth of credentials in the market, thereby acquiring about 60 - 70 percent of its business in enterprise networking. Its IT infrastructure management services comprises of technology support services for desktop, servers, database, network, messaging, storage, security, enterprise applications, and enterprise resource tools. With a comprehensive one-point service delivery system under its Facility Management Services, Laser allows organizations to respond and pro-actively manage changes within their facilities. The company is determined to meet customer needs and outpace their expectations through effective solutions tailored to specific IT infrastructure requirements and objectives. Over last 18 Years, Laser has extended its facility management service delivery process, which is finetuned for each customer exclusively for defence/Indian Navy projects. The customized process and systems thereby allow organizations to focus on their core business. The company outsources its employees for projects that require manpower in maintaining servers and network management.
It has also built few data centres on demand to provide service to large networks.

“One of the major benefits that customers can earn from our services is cost effectiveness. Since we have availed services for multiple demands, customers can gain a better ROI through the single point service. Our adept team would provide solutions instantaneously, with advanced productive enhancement”, says M. Prasad Rao, Managing Director, Laser Systems. Prasad ensures that his team provides optimum utilization of enterprises’ network solutions without any pitfalls.

Laser allows organizations to respond pro-actively and manage changes within their limitations

Laser Systems has been witnessing considerable challenges in its enterprise network business and data centre solutions, with business expanding and increasing on a daily basis. Laser has partnered with SAP Business One with a focus on small and medium business organizations. The company has a team for pre-sales, post-sales, as well as implementation for industry specific solutions across Pharmaceuticals, Food & Beverages, and Logistics business. In the managed IT services framework, Laser embarks on delivering robust processes and systems. The framework and methodologies are customizable for optimal service delivery. The overall IT services framework is governed by program management that interfaces with the IT team of the customer organization. Laser’s services on technology domain cover a range of technologies deployed in the areas of network, servers, applications, storage, security and desktops.

One of the most significant problems perceived by Prasad is the delay in payments post the project completion. Earlier, projects were closed within the span of two or three months. However now, it takes at least more than four months to produce results. As Prasad contemplates, increasing the work efficiency and expanding the bandwidth to reach more customers in the right time with proper solutions could overcome such challenges. Laser has managed to develop the entire data centre for Tirumala Tirupati temple of Andhra Pradesh, by carrying out the networking project. Today, the organizers of the temple are equipped with faster and seamless management of administration related operations. Laser is planning to diversify its IT solutions into different industry sectors. The company has recently started its division that outsources operations and staffs. It has also conceived ideas for offshore network management and is planning to add cyber security software solutions to its existing services.